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Go to the shopShipping policy
Shipping Policy
Thank you for shopping at Petsovo! We are an online-based pet supply store dedicated to providing high-quality pet food and accessories. As we operate exclusively through our digital platforms, we manage all aspects of our business online to ensure a seamless and convenient shopping experience.
Order Confirmation & Payment
Your order will be confirmed once payment is successfully received. For your convenience, Cash on Delivery (COD) is also available as a payment option.
Delivery Across Kuwait
We are pleased to offer delivery services across all of Kuwait.
Delivery Timeframe
Our standard delivery time is 1–2 business days. We strive to process and dispatch all orders promptly to ensure your pet supplies reach you as quickly as possible.
Cancellation Policy
We understand that sometimes plans change. Please review our cancellation policy:
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Orders can be canceled within 1 hour of placement.
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Once order processing or shipping begins, cancellations are unfortunately not allowed.
Accurate Delivery Information
To avoid any delays in your delivery, it is crucial that you provide accurate delivery addresses and contact information during the checkout process. Customers are responsible for ensuring the correctness of these details.
If you have any questions regarding our shipping policy, please do not hesitate to contact our customer support team at petsovo@gmail.com
